We all experience conflict in our lives, even the most knowledgeable and healthiest of people. It’s part of being a human being. The issue is not whether you will engage in conflict, it’s more about how to engage with conflict in a healthy way. As Dan Shapiro, the head of Harvard’s International Negotiation program and authour of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts, states: the problem is not that we have disagreements but how we disagree. He shares 3 approaches to improving the quality of your arguments.